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Consumers Call Toll-Free (Within Illinois):
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| Health Insurance and HMO Inquiries
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Office of Consumer Health Insurance
877/527-9431 (Toll-Free)
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| Medicare Beneficiaries & Caregivers Inquiries
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Senior Health Insurance Program (SHIP)
800/548-9034 (Toll-Free)
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| All Other Consumer & Healthcare Provider Inquiries |
Consumer Assistance Hotline
866/445-5364 (Toll-Free)
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Office Locations:
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| Springfield office map
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Chicago office map
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| 320 W. Washington Street |
James R. Thompson Center |
| Springfield, IL 62767-0001 |
100 W. Randolph St., Suite 9-301 |
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Chicago, IL 60601-3395 |
| MAIN: 217/782-4515 |
MAIN: 312/814-2420 |
| FAX: 217/782-5020 (Main) |
FAX: 312/814-5416 |
| FAX: 217/558-2083 (Consumer Complaints)
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TDD: 312/814-2603 |
| TDD: 217/524-4872 |
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Other Phone Numbers
| Public Pension |
800/207-6958 |
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